Help & FAQ

Whether you’re looking to make an enquiry or hire a band, all you need to do is fill out our Get Recommendations form, which takes less than two minutes to complete. You can also contact us by phone on 0800 756 5512.

Yes – a deposit is payable when you place your booking. This allows us to secure the services of the act for the date of your event.

Our online quote request form will prompt you for the details we need. Within the form, we ask for event-related information such as the date, location and performance times. This helps us to provide an accurate quote from the offset.

We’ll work together to decide this. Every act performs differently, and you can learn more about them on their individual profile page.

Where possible, requests can be catered for at the discretion of the act. Each act has a song list displayed on their profile page, so it’s worth checking to see if they perform your desired songs as standard.

If you have a favourite song or first dance number in mind, make a note of this in your initial enquiry before you book. This way, we can determine right away which acts are equipped to play your chosen tune.

The act will usually supply everything that is required for their performance. Please see the act’s profile page for further information.

Each act requires a different amount of space depending on the size of the band and the instruments/equipment they use. More information is available on each act’s profile page.

If the act provides a PA or DJ service then this can usually be arranged. Please see the act’s profile page for further information.

Silk Street offer a vast portfolio of talented and professional acts with terrific customer service. 24/7 assistance is on hand to ensure your event runs smoothly, and our team will be delighted to help you in any way they can.

Unfortunately, if you need to cancel your booking, you may be subject to a cancellation fee. This is because our acts may have turned down other bookings to meet their commitment to you.

If you’re forced to cancel your booking, please contact us at your earliest convenience to let us know.

All our quotes are flexible. The specific cost depends on the entertainment you hire, length of the performance and location of the event. You can obtain a fast, accurate price quote for any act on Silk Street by filling out our Get Recommendations form.

Most of our bookings are for private events, but on certain occasions our acts do give public performances. If you’d like to see an act on stage before booking, let us know and we’ll look for any public performances that might be coming up. Video content is also supplied on each act profile, letting you watch your chosen performer in action.