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Posted: 10th May 2018 | Effective: 25th May 2018

Our Website (which includes our Online Platform) uses cookies to distinguish one individual from another. This provides an individual with a good experience when they browse our Website and navigate our Online Platform and also allows us to improve both of these mediums. By continuing to browse the site, an Individual agrees to our use of cookies. A cookie is a small file of letters and numbers that we store within an individual’s browser or their device storage drive if the individual agrees. Cookies contain information that is transferred to an individual’s browser or device storage drive.

We use the following cookies:

  • Strictly Necessary Cookies | These are cookies that are required for the operation of our website. They include, for example, cookies that enable an individual to log into secure areas of our Website and Online Platform, sign-up to our services, renew and top-up an account, use a shopping cart or make use of e-billing services
  • Analytical & Performance cookies | These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies | These are used to recognise an individual when they return to our website. This enables us to personalise our content for an individual, greet them by name, remember their preferences (for example, their choice of language or region).
  • Targeting cookies | These cookies record an individual’s visit to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to an individual’s interests. We may also share this information with third parties for this purpose.

Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies] An individual blocks cookies by activating the setting on their browser that allows them to refuse the setting of all or some cookies. However, if an individual uses their browser settings to block all cookies (including essential cookies) they may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire within a reasonable time period.

Changes to our Policy

Any changes we may make to this policy in the future will be posted on our website and, where appropriate, notified to the individual via email.

‍Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed to compliance@silkstreet.co.uk

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